Answers to common questions. Need something else? Call (901) 437-8551.
You can request help with car lockouts, transponder key cutting and programming, key fob programming and replacement, electronic module programming, ignition repair or replacement, and broken key extraction. All services are focused on vehicles — this platform does not cover residential or commercial locksmith work.
In most cases, no. Transponder key programming, fob programming, and module programming are typically performed on-site at your vehicle using a diagnostic interface connected to the OBD-II port. When you request a quote, let the pro know your vehicle's location so they can confirm whether a mobile visit is suitable.
Gather your vehicle's year, make, model, and trim level. Locate your VIN (found at the base of the windshield on the driver's side or on your registration). Note the specific symptom — for example, whether a key won't turn, a fob won't lock, or a key is broken inside the lock. The more detail you provide, the more accurate your quote will be.
The platform serves Memphis and the surrounding Shelby County communities, including areas to the east and northeast of the city center. If you are unsure whether your location is covered, submit a request and we will let you know.
Good questions include: Do you have experience with my specific make and model? Will I need to provide anything — such as proof of ownership — before the work begins? Will a new key or fob be cut and programmed in the same visit? Is there a service charge if the job turns out not to be possible on-site?
Most reputable automotive locksmiths will ask for proof that you own or are authorized to access the vehicle before performing key programming or entry service. Be ready to show a driver's license and vehicle registration or title. This is a standard practice and protects you as much as anyone else.
You fill out a request form describing your vehicle and the problem. Based on that information, a quote is prepared and sent to you at no charge and with no obligation. If the quote works for you, you can move forward and schedule the service. If not, there is nothing to pay.
Move to a safe location away from traffic if possible. If you are on a highway shoulder near I-40 or I-240, stay behind a barrier or well away from the travel lane. Keep your phone accessible so the pro can contact you for your exact location. Do not attempt to wedge or force the door open, as this can damage weather stripping and door frames.